Frequently Asked Questions

 

    Odd Lot is built to help traders learn structure. It does not provide signals, stock picks, or financial advice.  

 

General

 

What is Odd Lot?

 

    Odd Lot is an educational trading platform built to help users learn how to review stock charts, technical setups, market structure, and trading concepts in a more organized way.  

 

Is Odd Lot a stock-picking service?

 

    No. Odd Lot is not a stock-picking service. We do not tell users what to buy, sell, hold, or trade.  

 

Who is Odd Lot for?

 

    Odd Lot is designed for beginner to intermediate traders who want a clearer way to study charts, learn technical analysis, and evaluate potential setups.  

 

What does Odd Lot mean?

 

    In the market, an odd lot traditionally refers to a trade size that is smaller than the standard round lot. For us, the name also reflects the idea that most traders start small, learn through repetition, and build structure over time.  

 

Scanner

 

What does the scanner do?

 

    The Odd Lot scanner reviews stocks against an educational rubric and organizes the results so users can study charts, setups, and market structure more efficiently.  

 

Does the scanner tell me what to buy?

 

    No. The scanner does not tell you what to buy, sell, hold, or trade. It gives structure, not signals.  

 

Are scanner grades buy or sell recommendations?

 

    No. Scanner grades are educational outputs only. They are not trade alerts, investment recommendations, or guarantees of future performance.  

 

How are scanner grades calculated?

 

    Scanner grades are based on an educational review of multiple factors, which may include trend, relative strength, volume, chart structure, price action, and fundamental context.  

 

    The full scoring logic, rubric details, and system framework are proprietary to Odd Lot.  

 

Why did a stock get a low grade?

 

    A stock may receive a lower grade if it fails one or more parts of the scanner review, such as weak trend, poor chart structure, low relative strength, weak volume, or weaker fundamental context.  

 

Why did a stock get a high grade?

 

    A stock may receive a higher grade if it meets more of the educational criteria used by the scanner. A high grade does not mean the stock will go up and should not be treated as a recommendation.  

 

Can a high-grade stock still go down?

 

    Yes. A high grade does not predict future performance. Stocks can decline for many reasons, including market weakness, news, earnings, sector rotation, or general volatility.  

 

Can a low-grade stock still go up?

 

    Yes. A low grade does not mean a stock cannot move higher. The scanner is an educational structure tool, not a prediction engine.  

 

How often is the scanner updated?

 

    Scanner updates may vary while Odd Lot is in beta. Update timing may depend on data availability, testing, development work, and the current version of the scanner.  

 

Why does the scanner show old or delayed data?

 

    Scanner data may come from third-party sources and may contain delays, errors, omissions, or incomplete information. Always verify information independently before making any financial decision.  

 

Why does the scanner look different from my brokerage chart?

 

    Different platforms may use different data sources, price adjustments, timeframes, indicators, chart settings, or update schedules. This can cause differences between Odd Lot and your brokerage or charting platform.  

 

Can I request a stock to be added?

 

    Yes. If there is a stock you would like reviewed or added to future scanner coverage, contact us and include the ticker symbol.  

 

Does Odd Lot work for day trading?

 

    Odd Lot is not primarily designed for day trading. It is better suited for learning chart structure, technical setups, and swing-trading-style review.  

 

Does Odd Lot work for options?

 

    Odd Lot does not provide options strategies or options trading recommendations. The scanner may help users study the underlying stock, but it should not be treated as an options trading tool.  

 

Financial Disclaimer

 

Is Odd Lot financial advice?

 

    No. Odd Lot is for educational and informational purposes only. Nothing on the website, in the scanner, in our products, or in our communications should be interpreted as financial, investment, trading, tax, accounting, or legal advice.  

 

Is Odd Lot a registered investment advisor?

 

    No. Odd Lot is not a registered investment advisor, broker-dealer, financial planner, fiduciary, or securities professional.  

 

Can I rely on Odd Lot before making a trade?

 

    No. You should not rely on Odd Lot as your only source of information before making any trading or investment decision. You are responsible for your own research, judgment, and financial decisions.  

 

Do you guarantee profits?

 

    No. Odd Lot does not guarantee profits, trading success, investment returns, scanner accuracy, market predictions, or financial outcomes.  

 

Can I lose money using information from Odd Lot?

 

    Yes. Trading and investing involve substantial risk. You may lose some or all of your money.  

 

Are examples on the site real trade recommendations?

 

    No. Any examples, charts, grades, scores, or case studies are provided for educational purposes only.  

 

Chart Cards

 

What are the Chart Cards?

 

    The Chart Cards are physical educational cards designed to help users learn chart patterns, candlestick patterns, technical analysis concepts, and common trading terms.  

 

Are the Chart Cards for beginners?

 

    Yes. The cards are designed to be beginner-friendly while still being useful for traders who want quick review and repetition.  

 

Do the Chart Cards include trading signals?

 

    No. The Chart Cards are educational tools. They do not provide trade alerts, buy signals, sell signals, or personalized recommendations.  

 

How do the Chart Cards work with the scanner?

 

    The cards help users learn the concepts and language behind chart analysis. The scanner helps users apply more structure when reviewing real stock setups.  

 

Are the Chart Cards physical or digital?

 

    The Chart Cards are physical products unless otherwise stated on the product page.  

 

Can I use the cards without the scanner?

 

    Yes. The cards can be used on their own as a study and review tool.  

 

Can I use the scanner without the cards?

 

    Yes. The scanner can be used without the cards, but the cards may help users better understand the concepts behind the scanner.  

 

The Book

 

What is the book about?

 

    The book is designed to help users learn stock market concepts, chart review, technical analysis, and structured thinking around trading setups.  

 

Is the book required to use the scanner?

 

    No. The book is not required to use the scanner.  

 

Is the book beginner-friendly?

 

    Yes. The book is intended to help newer traders build a stronger foundation.  

 

Does the book provide trade recommendations?

 

    No. The book is educational only and does not provide personalized trade recommendations.  

 

How does the book connect to the scanner?

 

    The book helps explain the concepts and structured thinking that support the scanner experience.  

 

Account Access

 

How do I access the scanner?

 

    Scanner access may require an email signup, account login, product purchase, approved access, or subscription, depending on the current version of Odd Lot.  

 

Why can’t I access the scanner?

 

    Common reasons include not being logged in, using a different email address, missing access approval, inactive access, browser issues, or access settings not being applied yet.  

 

I signed up but still can’t access the scanner. What should I do?

 

    Contact us and include the email address you used to sign up. This helps us check your access status.  

 

Can I share my scanner access?

 

    No. Scanner access is for the approved user only and may not be shared, resold, transferred, or posted publicly.  

 

Can I change the email on my account?

 

    If you need to change your account email, contact us with your current email address and the new email address you want to use.  

 

I forgot my login. What should I do?

 

    Use the account login or password recovery option on the website. If you still need help, contact us.  

 

Orders and Shipping

 

When will my order ship?

 

    Physical product orders are typically processed within 1 to 3 business days. Processing may take longer during launches, holidays, promotions, or high order volume.  

 

How long does shipping take?

 

    U.S. shipping typically takes 3 to 7 business days after shipment. International shipping, if available, may take longer.  

 

Do you ship internationally?

 

    International shipping may be available in select regions. Any duties, taxes, customs fees, or import charges are the responsibility of the customer.  

 

How do I track my order?

 

    If tracking is available, you will receive tracking information by email after your order ships.  

 

My package says delivered but I don’t have it. What should I do?

 

    Check with your household, neighbors, mailbox, building office, local post office, or shipping carrier. Carrier delivery confirmation may limit our ability to replace or refund delivered packages.  

 

Returns and Refunds

 

What is your return policy?

 

    Eligible physical products may be returned within 30 days of delivery if they are unused, undamaged, in original packaging, and meet the requirements in our Return Policy.  

 

Can I return Chart Cards?

 

    Yes, if they are unused, undamaged, in original packaging, and returned within the eligible return window.  

 

Are digital products refundable?

 

    Digital products, scanner access, downloadable materials, beta tools, subscriptions, memberships, and email-gated tools are generally non-refundable once accessed, delivered, downloaded, or activated.  

 

Can I get a refund if the scanner does not help me make money?

 

    No. Odd Lot is educational only and does not guarantee trading results, profits, market outcomes, or financial performance.  

 

Beta Feedback

 

Is the scanner in beta?

 

    The scanner may be released in beta or testing form while we continue improving the product.  

 

What does beta mean?

 

    Beta means the tool is still being tested and improved. Features, layout, scoring, available stocks, access rules, and data sources may change.  

 

Can the scanner change?

 

    Yes. The scanner may change as we test the MVP, collect feedback, improve the rubric, fix issues, and refine the user experience.  

 

Can I send feedback?

 

    Yes. Feedback is one of the best ways to help improve Odd Lot. Contact us with comments, bugs, confusing sections, missing features, or stock requests.  

 

Will bugs happen?

 

    Yes. Beta tools may contain bugs, errors, broken features, incomplete data, or inconsistent results.  

 

Technical Issues

 

The scanner is not loading. What should I do?

 

    Try refreshing the page, logging out and back in, clearing your browser cache, disabling ad blockers, or using another browser.  

 

The page says I do not have access. What should I do?

 

    Make sure you are logged in with the correct email address. If you still cannot access the scanner, contact us with the email address you used to sign up or purchase.  

 

The form is not working. What should I do?

 

    Try refreshing the page or using a different browser. If the issue continues, contact us and describe what happened.  

 

The scanner data looks wrong. What should I do?

 

    Contact us with the ticker symbol, a screenshot if possible, and a short description of the issue.  

 

Contact

 

    For questions, access issues, order support, or feedback, contact us at:  

 

    Email: support@oddlot.com